USPS often updates their tracking system before the package has reached its final destination. We recommend waiting a few days to see if the package turns up before getting in contact with us. We also advise contacting USPS with your tracking number to check your package has not been left with a neighbor, at a front desk or in a safe place.
If your package does not arrive within a few days, please double check your shipping address and then submit a request including the following information:
- Full name
- Email address affiliated with your order
- Order number
- Shipping address